Privacy Policy

Last Updated: October 12, 2026

Alliance for Healing Mental Health Services (“Alliance for Healing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our practice, or using our services.

This Privacy Policy explains the types of information we may collect, how that information may be used and protected, and the choices available to you regarding your personal information.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact or inquiry form
Request information about our services
Schedule or request an appointment
Contact us by phone, email, or text message
Communicate with our team
Use other features available through our website

Information you provide may include your name, telephone number, email address, preferred location, and any additional information you choose to include in your inquiry.

We may also automatically collect certain technical information when you visit our website, including your browser type, device information, IP address, referring website, pages visited, and general website usage information.

How We Use Your Information

Information collected through our website may be used to:

Respond to inquiries and requests for information
Contact you regarding our services
Assist with appointment scheduling and confirmations
Connect you with an appropriate therapist or member of our team
Provide appointment-related communications
Operate, maintain, and improve our website
Maintain the security and functionality of our systems
Comply with applicable legal and regulatory requirements

We do not sell your personal information.

Health Information and HIPAA

Information provided through our website may include information related to your health or interest in receiving mental health services.

Where applicable, protected health information (“PHI”) is handled in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable privacy laws.

This website Privacy Policy is separate from Alliance for Healing’s HIPAA Notice of Privacy Practices, which describes how protected health information may be used and disclosed and explains your rights regarding that information.

Please avoid submitting highly sensitive, confidential, or urgent medical information through general website contact forms unless specifically requested.

SMS/Text Message Communications

Alliance for Healing may offer SMS/text messaging as a convenient way to communicate with individuals who have requested information about our services or who are scheduling or receiving services.

If you voluntarily opt in to receive SMS communications, we may send you text messages related to:

Responses to inquiries about our services
Appointment scheduling and confirmations
Appointment reminders
Follow-up communications regarding your inquiry
Other administrative communications related to your appointments or services

SMS Consent

By selecting the optional SMS consent checkbox on our website contact form, you agree to receive text messages from Alliance for Healing Mental Health Services at the mobile phone number you provide.

SMS consent is voluntary and is not required to submit an inquiry, schedule an appointment, or receive services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly at (651) 493-8150.

SMS Privacy and Information Sharing

SMS opt-in consent and mobile phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS Security

Standard SMS/text messaging may not be a secure method of communication. We encourage individuals to avoid sending sensitive personal, medical, or clinical information through text messages.

For additional information regarding our SMS messaging program, including consent, message frequency, and opt-out instructions, please review our SMS Terms of Service.

Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors interact with our website, improve website functionality, and measure website performance.

Depending on the technologies used, certain third-party service providers may collect technical or website usage information.

We take reasonable steps to use website technologies in a manner consistent with applicable privacy requirements.

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

How We Share Information

We may share personal information with authorized service providers that assist us with website operations, appointment scheduling, technology services, or other legitimate business functions, subject to applicable privacy and security requirements.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect the rights, safety, or security of Alliance for Healing, our clients, or others.

We do not sell or rent personal information to third parties.

SMS opt-in consent and mobile phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, email system, or text messaging system can be guaranteed to be completely secure.

We encourage visitors to use caution when submitting sensitive information electronically.

Third-Party Websites

Our website may contain links to third-party websites or services, including scheduling platforms, patient portals, payment systems, or other resources.

Alliance for Healing is not responsible for the privacy practices or content of websites operated by third parties.

We encourage you to review the privacy policies of these services before providing personal information.

Children’s Privacy

Our website is intended to provide information about Alliance for Healing and its mental health services.

We do not knowingly collect personal information directly from children through our website without appropriate authorization from a parent or legal guardian when required by applicable law.

Parents or legal guardians who believe their child has submitted personal information through our website may contact us to request assistance.

Your Privacy Choices

You may choose not to provide personal information through our website and instead contact our office directly.

You may also:

Opt out of SMS communications by replying STOP
Contact us to request updates or corrections to information you have provided
Adjust cookie preferences through your browser settings where applicable
Contact our office with questions regarding how your personal information is handled

Requests involving medical records or protected health information may be subject to separate procedures described in our HIPAA Notice of Privacy Practices.