Privacy Policy

Last Updated: October 2026

Alliance for Healing Mental Health Services (“Alliance for Healing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our practice, or using our services.

This Privacy Policy explains the types of information we may collect through our website, how that information may be used and protected, and the choices available to you regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

Submit a contact or inquiry form
Request information about our services
Schedule or request an appointment
Contact us by phone, email, or text message
Communicate with our team
Use other features available through our website

Information you provide may include your name, telephone number, email address, preferred location, and information you choose to include in a message or inquiry.

We may also automatically collect certain technical information when you use our website, such as your browser type, device information, IP address, referring website, pages visited, and general website usage information. This information may be collected through cookies and similar technologies and used to maintain, secure, and improve our website.

How We Use Your Information

Information collected through our website may be used to:

Respond to inquiries and requests
Contact you regarding services or scheduling
Connect you with an appropriate therapist or member of our team
Provide appointment-related communications
Operate and improve our website
Maintain the security and functionality of our systems
Comply with applicable legal and regulatory requirements

We do not sell your personal information.

Health Information and HIPAA

Information provided through our website may include information related to your health or interest in receiving mental health services.

Where applicable, protected health information (“PHI”) is handled in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable privacy laws.

This website Privacy Policy is separate from Alliance for Healing’s HIPAA Notice of Privacy Practices, which describes how protected health information may be used and disclosed and explains your rights regarding that information.

Please avoid including highly sensitive, confidential, or urgent medical information in general website contact forms unless specifically requested.

SMS/Text Message Communications

If you provide your mobile phone number and consent to receive text messages from Alliance for Healing, we may send you SMS/text messages related to your inquiry, scheduling, appointments, services, or other communications associated with your relationship with our practice.

By opting in to SMS communications, you consent to receive text messages from Alliance for Healing at the mobile number you provide. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

Consent to receive text messages is not a condition of receiving services from Alliance for Healing.

You may opt out of SMS communications at any time by replying STOP to a text message. You may reply HELP for assistance or contact Alliance for Healing directly at (651) 493-8150 or admin@aheartt.com.

Your SMS consent and mobile telephone number will not be sold or shared with third parties for their own marketing or promotional purposes. We may use service providers as necessary to facilitate communications on our behalf, subject to appropriate privacy and security requirements.

Please be aware that standard SMS/text messaging may not always provide a secure or confidential method of communication. Avoid sending highly sensitive clinical or personal information by text. If you have questions regarding secure communication options, please contact our office.

Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors interact with the website, improve website functionality, measure performance, and support our digital operations.

Depending on the tools used on our website, certain third-party service providers may collect information through these technologies. We take reasonable steps to use website technologies in a manner appropriate for a healthcare organization and applicable privacy requirements.

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect how portions of the website function.

How We Share Information

We may share personal information with service providers that assist us in operating our website, communicating with prospective or current clients, scheduling services, maintaining our technology, or performing other legitimate business functions.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect the rights, safety, or security of Alliance for Healing, our clients, or others.

We do not sell or rent personal information to third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, email system, or text messaging system can be guaranteed to be completely secure. You should use caution when submitting sensitive information electronically.

Third-Party Websites

Our website may contain links to third-party websites or services, including scheduling, patient portal, payment, or other resources.

Alliance for Healing is not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review the privacy policies of those services before providing personal information.

Children’s Privacy

Our website is intended primarily to provide information about Alliance for Healing and its services. We do not knowingly collect personal information directly from children through the website without appropriate authorization from a parent or legal guardian when required by law.

Your Choices

You may choose not to provide personal information through our website and instead contact our office directly.

You may also:

Opt out of text messages by replying STOP
Contact us to update or correct information you have provided
Adjust cookie preferences through your browser where applicable
Contact us with questions about how your information is handled

Requests involving medical records or protected health information may be subject to separate procedures described in our HIPAA Notice of Privacy Practices.